We ship across India through our courier partners.

• Dispatch time: orders are packed and handed to the courier within 1-2 business days of confirmation. Sundays and public holidays are not counted.
• Delivery time: most orders arrive in 3-7 business days after dispatch, depending on your pincode. Remote locations may take longer.
• Shipping charges: shown at checkout. Orders above INR 499/- ship free.
• Serviceable pincodes: enter your pincode on the product or cart page to check whether we deliver there.
• Tracking: once your order ships, we send a tracking link by SMS, email or WhatsApp.
• Delivery attempts: the courier will try to deliver. If delivery fails because you are unavailable, the address is wrong or you refuse the parcel, the order may be returned to us. For prepaid orders we refund the amount minus shipping costs. For COD orders the COD fee and shipping cost are not refunded, and we may restrict COD on future orders.
• Delays: weather, strikes, festivals, sale periods and courier issues can delay delivery. We will help you track and resolve a delayed parcel.
• Damaged parcels: if the package looks tampered with or damaged, do not accept it, or record a short video when you open it and contact us within 48 hours. See our Return, Exchange and Refund Policy.
• International shipping: not available at present.

Online payments
We accept UPI, debit and credit cards, net banking and wallets through payment gateways. All prices are in INR. Payments are processed over a secure connection, and we never see or store your full card details, UPI PIN or banking passwords. If money is deducted but your order is not confirmed, wait 30 minutes, then contact us with your payment reference. Failed or duplicate payments are refunded to the original source, usually within 5-7 business days.

Cash on Delivery (COD)

• COD is available for eligible pincodes and order values, and is shown at checkout.
• A COD fee is added to the order. It is shown before you place the order.
• Please keep the exact amount ready. The courier may not have change.
• We may confirm COD orders by phone, SMS or WhatsApp before dispatch. If we cannot reach you, we may hold or cancel the order.
• If you refuse a COD parcel without a valid reason, or are repeatedly unavailable, we may disable COD for your account.
• COD fees are not refundable. Refunds on COD orders go by bank transfer or UPI.

Taxes and invoices
Prices include GST where applicable. A GST invoice is emailed to you after dispatch.

Pricing errors and fraud
We may cancel an order and refund you if the price was shown wrongly, or if we suspect a payment is unauthorised or fraudulent.